Consumer Collections

Once an account is placed in our system, we locate and contact the consumer to help negotiate a resolution for their outstanding balance. We understand there are several different situations why a balance is left outstanding, and we are here to help. However, if the consumer refuses to pay or requires a more aggressive approach, we provide legal services to resolve the account amicably.

We provide numerous tools to reach out to consumers. In certain cases, we approve payment plans or settlements on claims. Some of our tools are:

  • Demand Letters
  • Credit Bureau Reporting 
  • Skip-tracing
  • Online payment portal
  • Client/Consumer/Agent negotiation
  • Legal filing and investigation